Motor finance: lessons in redress from HCSTC sector

HCSTC firms to manage the impact Firms' complaint-handling procedures should ensure that they can improve the way in which they handle complaints, in the

Borrowers with HCSTC loans are predominantly young, with 37% of payday loan borrowers and 29% of short-term instalment borrowers aged between 25

hcstc Background 2 Proposed structure for PCW guidelines A Optimal method to drive HCSTC customers to PCW B Possible system rules C Benefits of structure

hcstc Further, the financial market witnessed a proliferation in HCSTC providers, who enjoyed a period of lax regulation and provided a much-needed service They